Social

This feature is in early access: it is built and tested, but not yet switched on for every organisation or not yet tried with the outside provider. Ask us on WhatsApp if you would like to try it.

Social brings your organisation's Facebook Page, Instagram professional account and LinkedIn Page into Kluvan. Comments and private messages arrive as conversations in the Inbox, where your team answers them. Posts are written in each of your languages with pictures from Documents, approved, scheduled on a calendar and published once at their time, and their numbers come back from the platforms.

The whole app is in early access: connecting an account needs Kluvan's approval by Meta and LinkedIn, which has not been granted yet, so no account can be connected today. Social comes with Kluvan One, the plan with every app; it is not sold on its own. See Plans and bundles.

• Switch on Social and choose who approves postsEarly accessEarly access. Switch on Social, give your team its three rights, and choose approvals, the language of new posts and where social conversations go.
• Connect your social accountsEarly accessEarly access. Connect a Facebook Page and its Instagram account, or a LinkedIn Page, with the platform's own sign-in, and keep the connection healthy.
• Answer comments and messages in the InboxEarly accessEarly access. Reply in the Inbox to comments and private messages from Facebook, Instagram and LinkedIn, within each platform's rules.
• Write a post in your languagesEarly accessEarly access. Write a social post with a text per language and pictures from Documents, choose the accounts, and check each platform's limits.
• Schedule, approve and publish a postEarly accessEarly access. Send a post for approval, approve it, schedule it or publish it now, and follow how it goes out on each account.
• Plan with the calendar and the posts listEarly accessEarly access. See your posts on a month calendar, find drafts, posts waiting for approval and failed ones, and check your accounts at a glance.
• Read a post's resultsEarly accessEarly access. See impressions, reach, reactions, comments, shares and the engagement rate of each post on each platform, and your 30-day totals.