Events

Events is for workshops, classes, open days, conferences and any gathering people register for. You create the event and its ticket types, share a public registration page, send QR tickets by e-mail and check people in at the door on a phone. Organisers, front-of-house staff and finance use it.

It works with Customers (every attendee becomes a contact), CRM (attendees who agree to news), Books (an invoice for each paid order) and your organisation's own payment provider for paid tickets, which is in early access. Events is sold on its own and comes with Kluvan One, the plan with every app. See Plans and bundles.

• Switch on Events and choose its settingsSwitch on Events, then set how long seats are held during payment, the reminder e-mails, waitlist offers, the consent box and your refund policy.
• Create an event and its ticket typesCreate an event as a draft, then add its details, sales window and ticket types with price, VAT, capacity and the most per order.
• Publish and share the registration pagePublish an event, share its public page link or QR code, see what people do there, and stop or reopen sales.
• Sell paid tickets through your payment providerEarly accessEarly access. Connect your own payment provider so people pay for tickets online; tickets are issued only when the provider confirms the payment.
• Check people in at the doorUse a phone at the door to scan each QR ticket or type its code, let the person in with one button, and see who is already in.
• Manage attendees, guests and the waitlistSearch the attendee list, send tickets again or on WhatsApp, export a CSV, cancel unpaid orders, add guests and offer freed seats.
• Cancel an eventCancel an event with a reason, tell attendees by e-mail, and see which paid orders still wait for a refund.
• Refund a paid orderEarly accessEarly access. Refund a paid ticket order back to the card through your payment provider, or record that you paid it back yourself.
• Read event reportsSee tickets, check-ins, no-shows, refunds, the waitlist and consents for each event, and revenue across events for finance.