Your free trial

Every new organisation gets 30 free days of Kluvan, with no card. During the trial every app and feature is open, whichever plan you pick. Only the things that cost us money are capped until you pay.

Every app stays open

• Every app is open for the whole trial, whatever plan you chose when you signed up.
• Changing your plan during the trial never locks an app. You can change it as often as you like before you pay.
• Your plan's limits (its apps, seats and allowances) start when you pay.

What is capped during the trial

When today's 50 e-mails are used, Kluvan says so; sending works again the next day, or without this limit once you subscribe. More about credits: AI credits.

See your limits

Plan & usage shows the trial days left and a Your free trial card with each limit and what you used: the AI credits left for Ask AI, the invoice reader and the Front Desk, the e-mails sent today and your files. A banner across the app reminds you of the limits while the trial runs.

When the trial ends

1. Open Plan & usage and choose Change plan if you want a different plan.
2. Pick the Billing cycle and pay. See Pay for Kluvan.
3. Your plan's limits start: its apps, seats and allowances replace the trial caps above.

Apps outside your plan switch off when you pay or when the trial ends. Their records are kept: switch an app on again by moving to a plan that includes it, or by adding it on top of your plan. See Plans and bundles and Change your plan or add an app.

Confirm your e-mail

After you sign up, Kluvan e-mails you a 6-digit code to type on the Verify your e-mail page. If it does not come, open Didn't get the code? on that page:

1. Send a new code. It can take a minute or two to arrive.
2. Look in Spam or Junk, and in the Promotions or Updates tab in Gmail. Search your mail for "Kluvan".
3. Check the address shown. If it is wrong, type Your correct e-mail and choose Send the code to this e-mail.
4. Or choose Start my trial now and confirm your e-mail later.
5. Still stuck? Choose Still stuck? Message us on WhatsApp: a message starting with "[Kluvan]" is ready to send to our support.

If you start now and confirm later, a banner asks you for the code. Until your e-mail is confirmed, payments, inviting your team and e-mails to your customers stay locked. Everything else works.

Good to know

• You can change a wrong address later under My e-mail in your account menu. See How signing in works.
• If we cannot find a mail server for your address's domain, Kluvan asks you once to check it. You can keep the address as you typed it.
• Signing up step by step: Create your Kluvan account.