Share your public booking page

Your public booking page lets customers book without an account, in your organisation's name and languages. Every confirmation carries a private link where the customer can manage the booking.

Before you start

• You need the right Set up bookings.
• Your organisation needs its public address, set in Settings → Online. Without it, no links are shown.

Steps

1. Open Booking settings and tick Accept online bookings.
2. Tick the pages you want: Appointment booking page and Class timetable page.
3. Type an Introduction on public pages, your Cancellation policy and, if services ask for a deposit, the Deposit payment instructions. Select Save.
4. Open Bookings → View → Share and QR.
5. Copy each page's link and share it on WhatsApp, social profiles or by message.
6. Select Download printable QR to print a code for your counter or window.
7. Copy the Website button code to add a booking button to your own website.

What your customer does on the page:

1. The customer chooses services, a team member or Anyone available, and a day, then selects Find a time and a time.
2. The time is held for 10 minutes while they type their name, phone, an optional e-mail, notes and answers to your intake questions.
3. They select Confirm booking. Their booking link opens on Manage my booking.
4. From that link they can Add to calendar, Reschedule or Cancel booking within your policy, get directions, and opt out of messages.

Good to know

• There is no phone verification. Instead Kluvan limits how often one connection or phone number can book, holds the slot while the customer types, and lets you block a customer from booking online on their customer record.
• When a day is full, the page looks at the next seven days.
• A booking that needs a deposit stays Awaiting confirmation and shows your payment instructions. No card payment is taken on the page.
• Public pages never show other customers, private notes or staff surnames, unless you tick Show staff surnames publicly.
• After a visit is done, the customer can leave a private star rating and comment from the same link.
• Customers can join the waitlist from the page: see Recurring visits, waitlist and classes.